ChatGPT’s New Shopping Features Explained

People have been using ChatGPT for a long time now. It has become one of the most important applications for many businesses and institutions alike. Writing an essay, making detailed reports, analyzing a large amount of data, solving complex problems, etc., it can do it all. Not only that, it has simplified the day-to-day lives of normal people as well. OpenAI had in recent times added many things to the  ChatGPT new updates. But the most exciting part is that ChatGPT has recently launched a feature that will make things even simpler. It is the New Shopping feature. Yes, that’s correct! You can now literally use it for shopping online. It is about to make the shopping experience even more smooth and better.

Let’s take a closer look and find out what it is all about.

1. The way it shows search results:

Now, when one searches for a particular product to shop, unlike Google, which shows a whole endless list to choose from, ChatGPT answers the search query in the chat box itself along with a neatly organized carousel. The cherry on the cake—it gives detailed information and can even help you compare between the results. Isn’t that cool? This OpenAI ChatGPT Shopping update organizes things in a beautiful manner, thus putting a positive spin on the whole shopping experience. No more opening 19 different tabs and comparing each one of them, going back and forth.

2. Personalisation

Think of it like your best friend who knows all about you and then finds out the things that you will like; yes, with the new update, it is possible. It can scan your previous chats if you allow it to and suggest a product that fits your needs like the last piece of a puzzle. It takes personalization to a whole new level—you can search for “soft-tone oversized t-shirts that will go best with a blue denim jean and a pair of white Adidas shoes and show it for a budget of less than Rupees 1500.” It makes your shopping process much simpler, and the AI does all the heavy lifting for you.

3. Popularity

Over the past few years, the use of ChatGPT has skyrocketed, just like the gym memberships do in the month of January. As of recent data, over 1 billion searches happened alone in the last week. Also, the active weekly user base of OpenAI is around 400 million—that’s a lot! With this growing popularity and usage, the company is about to bring many more advancements, which means there is more to come along with theChatGPT shopping launch 2025 

4. Who can use it?

The feature is available to everyone accessing the platform. Be it Plus, Pro, Free, or even logged-out users in places where ChatGPT is available. This is a great initiative by OpenAI because, as it doesn’t restrict the service to any particular region, no matter if you are sitting in a skyscraper in some 1st world country sipping on your French martini or in the natural and remote habitat of Botswana, it is for everyone. It makes the shopping process easy, fast, and advanced.

5. Google Vs ChatGPT

The major talk of the town is that—is it a threat to Google? The answer is not clear. Think of it as a marathon and not as a sprint. It’s a long race rather than a short sprint. The one who will be able to stay consistent, keep on improving, and adapt will be the one to touch the finishing line first. Like every coin has 2 sides, it may have some pros and cons as compared to Google.

Pros

  •       Ease of shopping, no opening of 100 different tabs.
  •       Conversational and personalized search
  •       Results are shown by analyzing many reviews and user experiences.
  •       Organic results free from any advertisements

Cons

  •       It might not show all the products but only a selective few as per your command
  •       No Real-Time Stock or Price Updates

A tip for merchants: ChatGPT shows the results based on the metadata of the products. This opens up a huge window of opportunity for merchants to work on their meta titles and descriptions and thus appear in more and more results when people shop, proving it to be one of the best  AI tools for ecommerce 2025.

Conclusion

ChatGPT shopping has definitely made huge ripples in the e-commerce ocean. With its innovative features it has redefined the shopping landscape and is on the verge of revolutionizing it. But will it be able to compete in this market with the giants, or will it fade away over time? All this is hidden in the future’s womb. But as of now it is gaining huge popularity and increasing day by day. What do you think about it?

Author: Sonali Jadhav (SEO Manager)

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